Privacy policy

Welcome to Mazia Home ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://maziahome.com/] (the "Site") and make a purchase from us.

 

1.           INTRODUCTION

 

THIS DOCUMENT (HEREINAFTER REFERRED TO AS THE ‘PRIVACY POLICY/POLICY’) IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000, THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023 (as applied),  THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011, THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000 and other applicable laws, rules, regulations as may be amended, modified, consolidated, substituted, and re-enacted from time to time.

THIS PRIVACY POLICY IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

 

By using our Site, you consent to the data practices described in this Policy.

 

2.          INFORMATION WE COLLECT

 

We collect information that you provide directly to us and information about your use of the Site.

a.           Personal Information: When you create an account, place an order, or contact us, we collect information such as:

                                    i.        Your name

                                  ii.        Email address

                                iii.        Shipping and billing address

                                 iv.        Phone number

                                   v.        Payment information (processed securely by our payment gateway partners)

b.     Automatically Collected Information: When you visit our Site, we may automatically collect data about your device and browsing actions, such as your IP address, browser type, and information about your interaction with our Site using cookies and similar technologies.

 

3.           HOW WE USE YOUR INFORMATION

 

We use the information we collect for the following purposes:

a.           To process and fulfill your orders, including sending order confirmations and delivery updates.

b.           To manage your account and provide customer support.

c.           To communicate with you about our products, services, and promotions (you can opt-out at any time).

d.           To improve our Site, products, and customer experience.

e.           To prevent fraud and enhance the security of our Site.

f.            To comply with legal obligations.

 

4.          CONSENT AND WITHDRAWAL OF CONSENT

 

By using our Site, you provide your free, specific, informed, unconditional, and unambiguous consent for the collection, processing, and storage of your personal data for the purposes described in this Privacy Policy. You may withdraw your consent at any time by contacting us at admin@maziahome.com

.        Upon withdrawal of consent, we may be unable to provide certain products or services to you, and we will inform you accordingly.

 

5.           HOW WE SHARE YOUR INFORMATION

 

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

a.           Service Providers: We share your information with trusted third parties who assist us in operating our website, conducting our business and such as payment processors, shipping carriers, and IT service providers. These parties are obligated to keep your information confidential.

b.           Business Transfers: In the event that MAZIA is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred. Any such organisation changes shall be communicated to You at your registered email.

 

6.          PAYMENT SECURITY

 

All payment transactions are processed through a secure payment gateway. We do not store your complete credit/debit card details on our servers. The payment gateway is obligated to adhere to the security standards required by law and the payment card industry.

 

7.           DATA RETENTION

 

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill orders, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

8.          YOUR RIGHTS

 

You have the right to:

a.           Access and Correction: Access and update the personal information stored in your account.

b.           Opt-Out: Unsubscribe from our marketing communications by following the instructions in any email we send.

c.           Account Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

d.           Children’s Personal Data: Our products and services are not directed toward individuals below 18 years of age. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have inadvertently collected such data without consent, we will delete it promptly. Parents or guardians who believe that their child has provided us personal data may contact us.

To exercise these rights, please contact us at admin@maziahome.com.

 

9.          COOKIES AND TRACKING TECHNOLOGIES

 

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of Cookies We Use:

a.     Essential Cookies: Enable basic website functionality, such as shopping cart and secure login.

b.     Analytics Cookies: Help us understand how visitors use our Site (e.g., pages visited, time spent).

c.     Functional Cookies: Remember your preferences, such as region or language.

d.     Advertising Cookies: Used to deliver relevant ads and measure campaign performance (if applicable).

e.     Third-Party Cookies: We may use trusted third-party services such as Google Analytics to analyze site traffic and user behavior. These third parties may place their own cookies, governed by their respective privacy policies.

You can set your browser to refuse all or some browser cookies, but this may impair the functionality of the Site. You may withdraw consent at any time by adjusting your browser settings or contacting us at admin@maziahome.com

 

10.       USER GENERATED CONTENT

 

When you post reviews on our Site, that information becomes publicly available. Please be cautious about the personal information you disclose in these areas.

 

11.        DATA SECURITY

 

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

In the event of a personal data breach that is likely to cause harm to you, we will notify the Data Protection Board of India and affected users in accordance with the Digital Personal Data Protection Act, 2023. We will also take appropriate remedial measures to mitigate any potential risks.

 

12.        AMENDMENT TO THESE POLICIES

 

We reserve the right to amend these policies from time to time. When we make a change, we will update this page of the Website. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

 

13.        APPLICABLE LAWS AND JURISDICTION

 

You agree and acknowledge that this privacy policy agreement shall be governed by Laws of India without any conflict of laws. Further, you agree and acknowledge that Indian courts located in the city of Jodhpur, State of Rajasthan shall have jurisdiction for any matters relating to this privacy policy.

 

14.        COMPLIANCE WITH LAW AND LAW ENFORCEMENT

 

Platform cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. The platform may also provide your Personal Information to various tax authorities upon any demand or request from them.

 

15.        GRIEVANCE OFFICER

 

In accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the details of our designated Grievance Officer are as follows:

a.           Name: Aviral Arya

b.           Email: admin@maziahome.com

c.           Phone: 9001115969

d.     Address: G1-156 To 165, Boranada Industrial Park, Boranada, Rajasthan 342012

e.           Working Hours: Monday to Friday, 10 AM – 6 PM

 

The Grievance Officer shall acknowledge your complaint within 36 hours and resolve it within 30 days of receipt, in compliance with applicable Indian laws.

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

Legal Business Name: MAZIA

Operating Name: Mazia Home

Business Address: G1-156 To 165 Boranada Industrial Park, Boranada, Rajasthan 342012

Email: admin@maziahome.com